Electrician website design

Electrician Website Design That Texts Back While You're in the Loft

Electrician website design should cope with the reality of the job: the phone goes while you're under the eaves or mid board change with the main switch off. Anyone you can't pick up gets a text back in seconds, so the landlord chasing an EICR tells you what they need instead of ringing the next spark.

Missed callers get a text
Your NICEIC/NAPIT badge, front and centre
Google reviews after every job

Sound familiar? A Wednesday on the tools

Nobody questions your testing. It's the gaps between jobs where the next one quietly goes elsewhere.

  1. In the loft, phone in the van

    Feeding a new lighting circuit through the joists. Someone rings about a tripping RCD, gets voicemail and hangs up.

  2. Main switch off, hands full

    Board swap in a 1970s semi, power off, family watching the clock. Two calls ring out. One was a letting agent with six EICRs.

  3. Pasty on the dashboard

    You check messages. Last night's EV charger enquiry has already booked a survey with whoever replied first.

  4. Quote needs a site visit

    A rewire enquiry arrives through your old contact form: no photos, no postcode. You'll ring back tomorrow. Probably.

  5. Writing up certs at the table

    Half someone's house has gone dark and they're searching on their mobile. The easiest website to get through on gets the callout.

None of this is about the quality of your work. It's about the minute after the phone rings when you can't answer it.

Why electrician website design starts with the follow-up

Most people booking an electrician have never needed one before. Three published figures, then a calculator for your patch.

4.7 million

private rented households in England in 2023-24. Landlords need their electrics inspected at least every five years: repeat EICR work, if they remember you.

Source: English Housing Survey 2023-24, Ministry of Housing, Communities & Local Government, 2024
42%

of respondents named great reviews on Google or Trustpilot as a top reason for hiring a tradesperson. Only personal recommendations ranked higher.

Source: BigChange survey, reported by Electrical Contracting News, 2023
1 in 5

UK adults (20.1%) didn't know household electrical checks were required at all. People don't book what nobody has told them about.

Source: The IET, national home electrical safety study, 2026

What missed calls could be costing you

Example numbers below. Change them to yours.

Work at risk every month£0About £0 a year

A rough estimate from your own numbers, not a promise. Missed call text back gives each of those callers a reply in seconds, so fewer of them move on to the next business on Google.

What goes wrong for most electricians, and what we fix

The problem

Calls ring out on the job

You can't answer with the board open or your head through a loft hatch. Most people don't leave voicemail; they ring the next number.

What we fix

Every missed caller gets a text back straight away, so they can describe the job and send a photo.

The problem

A website nobody can find

A one-page template with a mobile number and a stock lightbulb photo won't show up when someone searches for an EV charger installer in your town.

What we fix

A 10-20 page electrician website with a page per service and area, with on-site SEO from day one.

The problem

Registration buried or missing

You paid for NICEIC or NAPIT assessment, but homeowners only see it if they ask, and many don't.

What we fix

Your scheme logo, registration number and Part P status on every page, with a note on how to check you.

The problem

Reviews stuck at a handful

Happy customers promise a review, then forget by teatime. Your Google profile still shows the same six from 2022.

What we fix

The 5-Star Review Funnel asks after every job, with weekly reminders up to 4.

The electrician website design system, built around how electricians work

A website on its own is a business card. This one replies, reminds and asks for reviews while you're testing circuits.

Pages for EICRs, boards, rewires and chargers

A mobile-first site of 10-20 pages, one for each job type and town you cover, with click-to-call everywhere. Quote forms ask for a postcode and a fuse box photo, and the customer gets a text confirming you've got it. Hosting, security and updates included.

What the website includes →

Missed call text back

The power's off and your phone's ringing. The caller gets a text, replies with what's wrong, and you pick it up in the app back at the van. It runs on a UK mobile number we set up, or the one already on your van. How text back works

How missed call text back works →

5-Star Review Funnel

When the job's signed off, the customer gets a rating request. Five stars go straight to your Google review page; anything less comes to you privately so you can put it right. Weekly reminders, up to 4, or send one with a tap before you leave the drive. AI drafts replies for you to approve, and new 5-star reviews are posted to your Google Business Profile. How review automation works

How review requests work →

AI chat for the same five questions

Do you do landlord EICRs, do you cover my postcode, can you fit a car charger. The chat answers from your details, books site visits into your calendar and hands over to you when it needs a qualified opinion. See AI chat and booking

See the AI chat & booking →

Every job and certificate date in one place

Calls, texts, chats, emails and forms in one inbox, with customer list and job history on your phone. When a landlord rings in four years, you'll see which flat you tested and when. Explore the CRM

Explore the CRM & inbox →

One-button campaigns

We set the campaigns up; you press one button to send them. Landlords whose EICR is coming due, a smoke alarm offer before winter, or a referral ask to last year's rewire customers.

See what the plan includes →

How it all fits together

Nine parts, one app. Here's the whole system we set up for electricians, and every piece reports back to the phone in your pocket.

Website

Pages for every service and area, click-to-call and quote forms that land straight in the app.

Business phone number

Get a UK mobile number or link the one you already use. Calls and texts run through the app.

Missed call text back

Miss a call and the caller gets a text within seconds. You pick up the conversation from the app.

AI chat & booking

Answers questions on your website after hours and books appointments into your calendar.

Your WebScaling appCallsTextsWeb chatsFormsReviewsCustomersCampaigns

Everything lands on your phone, so you run it between jobs.

5-Star Review Funnel

After every job the customer rates you. 5 stars go straight to Google, anything less comes to you privately. Weekly reminders, up to 4.

Review auto-replies

AI drafts a reply to every new Google review. You approve it with one tap.

Google Business Profile

We set it up (or create it if you don't have one), post updates and share new 5-star reviews as posts.

Past-customer campaigns

Every customer is saved in the app. Pick who gets it and send one SMS offer, like 15% off, in a click.

The exact texts your customers get

No robots and no spam. Short, polite texts from your business, signed with your name. Here's what goes out for a electrical business.

Example

1. Missed call text back

Seconds after a call you can't take

Hi, it's Kev's Electrical. Sorry we missed you, the power's off on a job. What do you need? A photo of the fuse box helps if it's a fault.

One short text from your business, no link. They reply, you answer from the app when your hands are free.

Example

2. Review request

After the job, or with one tap in the app

Hi Mr Jones, it's Kev from Kev's Electrical. Thanks for having us today! How did we do? It takes 10 seconds: [link] Reply STOP to opt out.

The link opens a quick star rating. 5 stars go straight to your Google review page. Anything less comes to you privately.

Example

3. Friendly reminder

Once a week, up to 4 times

Hi Mr Jones, Kev from Kev's Electrical here. In case you missed it, how did we do? It means a lot to us. [link] Reply STOP to opt out.

Reminders stop as soon as they leave a review, or if they reply STOP.

You choose the wording on the launch call. We never offer customers rewards or donations for reviews.

What a text-back conversation looks like

Three example conversations based on the enquiries UK electricians get most weeks.

Example conversation
Hi, it's Kev's Electrical. Sorry we missed your call, we're on a job. What's happening? A fuse box photo helps.
Downstairs sockets keep tripping when the kettle goes on. Photo attached.
Thanks. Any scorch marks, burning smell or warm sockets? If so, leave that circuit off.
No smell. Just annoying. Fridge is on that circuit too.
Understood. Kev can come and fault-find tomorrow at 8. Shall I book you in?

Electrician website pages for the jobs you want more of

Small jobs keep the van moving. Rewires, board changes and chargers make the good weeks, so each gets its own page.

EICRs for landlords & homeowners

Explains what an Electrical Installation Condition Report covers and what C1, C2 and C3 codes mean, so landlords book with confidence.

Consumer unit upgrades

For the old fuse board with rewireable fuses, or the homeowner told they need RCD protection after an EICR.

Full & partial rewires

For buyers of older houses and loft conversion projects, with a form that books a site visit instead of guessing a price.

EV charger installation

Home and workplace chargers, with parking and supply questions up front so your survey isn't wasted.

Fault finding & emergency callouts

Tripping RCDs, dead sockets, half the house dark: the page that matches what people type into their phone at 9pm.

Smoke alarms & lighting

Interlinked smoke and heat alarms, downlights, garden and security lighting: steady work that keeps your name in people's phones.

Commercial electrical work

Shops, offices and small units, kept apart from the domestic pages so facilities managers find what they need.

Your electrical year, planned

Work runs all year, but dark evenings, tenancy changes and spring projects change what people ring about.

Jan-FebDark nights, heaters on

Plug-in heaters and tumble dryers load up old circuits. Text back and the fault-finding page do the work; a one-button text offers past customers a safety check.

Mar-AprProject season starts

Extensions, kitchens and loft conversions need new circuits and board upgrades. Instant replies to quote requests matter most while people are still choosing.

May-JunGarden and outdoor jobs

Outdoor sockets, garden lighting and EV chargers. Send a campaign to past customers who mentioned a new car or garden room.

Jul-AugTenancy changeovers

Student lets and summer moves mean EICRs between tenants. A one-button reminder goes to landlords whose last report is getting on.

Sep-OctBefore the clocks go back

Smoke alarm checks, security lighting and rewire quotes before winter, with review requests going out after every job.

Nov-DecChristmas lights and tripping boards

Extra load and outdoor decorations bring nuisance tripping. Text back catches evening callouts, and a referral ask goes to this year's customers.

How electricians get more customers (the short version)

Be easy to find, easy to trust and quick to reply. Here's the order we'd tackle it in.

  1. 1. Sort your Google Business Profile

    It's what appears when someone searches for an electrician near them. List every service and area, add real job photos and keep posting. It's free, and locally it often matters more than your website.

  2. 2. Show your registration

    Homeowners often ask whether there's a register for electricians. There's no single list, but competent person schemes such as NICEIC, NAPIT and ELECSA let the public look up registered firms. Put your scheme logo, registration number and Part P status on every page so nervous customers can check you without ringing.

  3. 3. Choose a website that does more than sit there

    What's the best website builder for electricians? Any decent one looks tidy. What matters is a page per service and town, fast mobile loading, visible reviews and replies when you can't. If you'd rather do certs than wrestle a DIY builder, that's what we're for.

  4. 4. Get the basics of electrician SEO right

    Do electricians need SEO? If you want work from people who don't know your name yet, yes. Use the words customers type (EICR, consumer unit, EV charger), name your towns, keep pages quick and collect reviews that mention the job.

  5. 5. Reply first, then keep in touch

    Someone with a tripping board usually contacts two or three electricians, and a clear first reply often wins the visit. Afterwards, a customer list with job dates brings back EICRs and referrals.

Electrician website, directory or DIY template?

WebScalingTrade directories (e.g. Checkatrade, TrustATrader)DIY template website
Who the enquiry belongs toYours, straight to your phone.Yours, but often compared with other listed electricians.Yours, if anyone finds the site.
Missed callsEvery missed caller gets a text back.Down to you.Down to you.
Google reviewsAsked after every job, reminders up to 4.Mostly build up on the directory profile.Only if you remember to ask.
Pages for each service and town10-20 pages built for you.One profile page.As many as you have time to write.
Repeat work (EICRs, referrals)Customer list with one-button campaigns.Not really what they're for.Not included.
Your timeA 20-minute demo and a 25-minute launch call.Keeping your profile up to date.Evenings building and fixing.

One plan for electricians

£79/month

or £790/year (2 months free). Prices in GBP. Everything below is included.

  • Website with 10-20 pages for your services and areas
  • UK mobile number for calls and texts, or your own
  • Missed call text back & instant replies to web leads
  • 5-star review funnel with weekly reminders + AI review replies
  • Google Business Profile setup, updates & review posts
  • AI chat & booking on your site
  • CRM, one inbox & mobile app
  • SMS campaigns to past customers
  • On-site SEO, hosting & updates
See pricing details

Google Ads management is an optional add-on. Ad spend is always paid to Google directly.

We're a new agency. Here's how to judge us.

We don't have a wall of electrician case studies yet, so we won't pretend. Book the 20-minute demo, see what the website, text back and review requests actually do, and decide for yourself. Using us alongside a directory listing is fine too.

  • Sell your enquiries to other electricians nearby
  • Promise page one of Google or a set number of jobs
  • Make up reviews, results or customer stories
  • Claim a scheme membership you don't hold

Electrical marketing questions

What is the best website builder for electricians?

The one that stays up to date and gets you booked. Most builders make a tidy page; what wins work is a page per service and area, fast mobile loading, visible registration and reviews, and quick replies. We build all of that, so you don't need to learn a builder.

Is there a register for electricians?

There's no single national list, but registered electricians belong to competent person schemes such as NICEIC, NAPIT or ELECSA, which homeowners can search online. We show your scheme logo, registration number and Part P status on every page so customers can check you in seconds.

How do electricians get more customers?

Be easy to find on Google, easy to trust and quick to reply. A complete Google Business Profile, service and area pages, steady reviews and a text back when you can't answer cover most of it.

Do electricians need SEO?

If you want work beyond word of mouth, yes. Electrician SEO is mostly basics done properly: pages per job type and town, the words customers search for, fast mobile pages and reviews. On-site SEO is included; advanced SEO is an optional extra.

How much does electrician website design cost with you?

One plan, Website + Lead System: £79/month or £790/year (two months free). It covers the website, missed call text back, review requests, AI chat, CRM and app, and your Google Business Profile set-up. See UK pricing.

Can I keep my existing mobile number?

Yes. We link the number you already use or set up a new UK mobile number. Landlines can't send texts, so if your main number is an 01 or 02 line we'll sort the best set-up on the demo call.

I already pay for a directory listing. Do I need this too?

Not instead of it, necessarily. Directories can bring enquiries; this makes sure the ones from your own website, Google profile and missed calls get answered and followed up. Plenty of electricians run both.

How long does set-up take?

After a 20-minute demo and your onboarding details, we build everything in 7-10 days, then a 25-minute launch call to switch it on. Book your demo.

Do you answer my calls for me?

No. Your phone rings as normal. When you can't pick up, the caller gets a text, and you reply from the app when you're free.

Is there a contract, and what if I cancel?

We go through the terms on the demo call, so you know exactly where you stand before signing anything.

We also work with

More for UK trades →

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See everything we can set up to help you grow your business, then decide if you want us to do it for you.

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What working with us looks like...

1

Demo Call
(20 mins)

It's a sales call, we just didn't want to scare you. We'll answer your questions, show you the features you care about and walk you through the system.

2

We build your system
(7-10 days)

Fill out a short onboarding form with your business details. Once we have everything, we build your new website and connect your lead system.

3

Launch Call
(25 mins)

We walk you through your website and app, answer any questions and show you how "everything" works. Spoiler: it's mostly a couple of buttons.